Refund and Returns Policy

At RTA Clothing, we want you to have a positive shopping experience. If you are not completely satisfied with your purchase, please review our returns and refund guidelines below.

Returns

You may request a return if your item is unused, unworn and in its original condition. Items should include their original packaging and tags where applicable.

Please contact us before sending any item back so our team can provide the necessary return instructions.

Refunds

Once your returned item has been received and inspected, we will review the return and notify you about the refund status.

Approved refunds will be processed using the original payment method where possible. Processing times may vary depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective or incorrect item, please contact us as soon as possible. Provide your order details and clear photos of the item so we can review the issue and assist you with an appropriate solution.

Non-Returnable Items

Items that have been worn, washed, damaged after delivery or returned without their original condition may not be eligible for a refund or exchange.

Return Shipping

Return shipping costs may depend on the reason for the return. If an item was received damaged or incorrect, please contact us before arranging a return.

Contact Us

For questions about returns, refunds or your order, please contact our customer support team.

Email: info@rtaclothing.com

RTA Clothing reserves the right to review returns according to the condition of the returned item and the circumstances of the request.